Keeping Score – How to Implement Supply Chain Performance Measures

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Keeping Score – How to Implement Supply Chain Performance Measures

Thursday, October 12, 2017
11:30 AM – 1:30 PM

Includes Lunch

Life Learning Center
20 W 18th St, Covington, KY 41044
Parking: Complimentary Onsite

CSCMP Member – $33.75
CSCMP Guest -$45

Performance measurements done well can generate the information required by logistics managers to make intelligent, informed operating decisions quickly in the face of changing business conditions. Done poorly, the manager can be buried in useless data, starved for critical information, or both. Following the methodology outlined in CSCMP’s book, Keeping Score, this session will focus on the implementation of a balanced set of measures aligned with business strategy, including:

• A practical, easy to implement, step by step approach for the alignment of measurement to strategy for key logistics processes in the supply chain
• Tools for the practitioner for simplifying and improving logistics performance measurement within the firm and across the supply chain
• Lessons learned during an implementation

Guest Speaker: Mike Ledyard

Recognized as one of the Top 20 Logistics and Supply Chain Executives of 2001-02, Mike is an author and frequent speaker on relationship-based acquisition and management of services, as well as on process assessment, measurement and improvement. Mike is a co-author of Vested Outsourcing: Five Rules That Will Transform Outsourcing. He was the program manager for the UT research project for the US Air Force on strategic sourcing and performance-based acquisition of services, and helped to create the courseware and teach on these topics for the Air Force. He has authored several articles, and spoken frequently on implementing vested relationships, the effects of measurement on process performance and optimization, and on the design and implementation of process improvements. During his 25 years in industry, he held senior management positions with consumer products and paper companies. Mike also served as the project manager for a joint CSC/University of Tennessee team that conducted a study on supply chain measurement for the Council of Logistics Management (now CSCMP). He is a co-author of the book resulting from that study, entitled Keeping Score: Measuring the Business Value of Logistics in the Supply Chain.

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